Effective February 28, 2022
Luminara.com is committed to 100% customer satisfaction and offers a 30-day return policy on all items. If you are not completely satisfied with your purchase for any reason, please email email@example.com with your order number and reason for return. Items must be returned in original packaging. Please note that shipping charges (if applicable) are non-refundable.
Refunds will be credited to the original form of payment less the restocking fee ($9.99) and any shipping charges (only if applicable).
All refund recipients will receive an email confirmation for their records. Please allow 5-7 business days for the refund back to your original form of payment.
After each order is processed, it is sent immediately to our fulfillment warehouse for shipment. Orders cannot be cancelled after they have been fulfilled by our warehouse.
Please see our Shipping Policy for more information.