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You asked, we answered.

We want your Luminara experience to be a bright one. Have a question about your candle? Looking for more information on battery life or the remote? Start here for answers to frequently asked questions.

Can’t find the answer you’re looking for? Send us an email to Our customer service team is available Monday - Friday between 7am - 4pm pacific time. Our representatives will reply to all emails and voicemails during work hours, excluding holidays. 

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