We recognize that other retail outlets may advertise and sell Luminara products at a lower price at any given time. We make every effort to have our partners follow our MSRP pricing, however, our retail partners do operate independently of luminara.com. We do not have the ability to control or monitor all instances and circumstances where their pricing may be different, either higher or lower, than the MSRP, discount price, or offer from luminara.com. As such, Luminara does not offer a pre-purchase, or post-purchase, price match guarantee, nor the ability to partially refund an order that has already shipped. As specified in our Return Policy, if for any reason (which would be inclusive of a price difference which has been identified elsewhere) within 30 days of receipt of an order, you have the right to return that order for a full refund.
Please note: if a product is not defective, but you simply aren't satisfied with your purchase, a refund will only be issued for items returned in original packaging and return shipping will be the responsibility of the customer. Please also note that the original shipping charges (if applicable) are non-refundable.
When placing an order, all prices, discounts and promotional offers can be confirmed at checkout. Any new pricing, discount promotional offers do not apply to, nor can they be combined with, any previous or existing purchase, promotion, or discount.
Luminara reserves the right to modify or change this policy at any time.